sales@emi-ic.com

Global Website Policies

1. Privacy Policy

1.1 Data Collection

We collect the following information:

  • Personal Data: Name, email, phone number, billing/shipping address.
  • Non-Personal Data: Cookies, IP address, browser type, usage analytics.

1.2 Purpose of Data Use

  • To provide services, process orders, and improve user experience.
  • For marketing communications (opt-out available).

1.3 Data Sharing

  • Third Parties: Payment processors (e.g., Stripe), logistics partners.
  • Legal Compliance: Disclosed if required by law (e.g., GDPR, CCPA).

1.4 User Rights

  • Access, correct, or delete your data.
  • GDPR (EU), CCPA (California), and other regional rights apply.

2. Terms of Service (ToS)

2.1 Acceptance of Terms

By using [emi-ic.com], you agree to these terms.

2.2 Prohibited Activities

  • Illegal use, hacking, spamming, or copyright infringement.
  • Automated scraping without permission.

2.3 Limitation of Liability

We are not liable for:

  • Third-party links or services.
  • Indirect damages (e.g., data loss, business interruption).

3. Cookie Policy

3.1 Types of Cookies

  • Essential: Login, shopping cart functionality.
  • Analytics: Google Analytics, heatmaps.
  • Marketing: Facebook Pixel, retargeting ads.

3.2 Consent Management

  • Users can manage preferences via cookie banner.
  • Opt-out instructions provided.

4. Refund & Return Policy

4.1 Eligibility

  • Refunds within [30] days of purchase.
  • Products must be unused/unopened (exclusions apply).

4.2 Process

  • Contact [Email] with order details.
  • Return shipping costs: [Specify if borne by customer/company].

5. Shipping Policy

Delivery Time

  • business days for domestic, [7-14] days for international.
  • Delays due to customs/force majeure excluded.

6. Intellectual Property (IP)

  • All content (logos, text, images) is owned by [EMIINTERNATIONAL(HKCO.
    LIMITED].
  • Unauthorized use triggers legal action.

7. Dispute Resolution

  • Governing law: [Jurisdiction, e.g., State of California].
  • Arbitration preferred over litigation.

8. Policy Updates

  • Users notified via email or website banner for major changes.

Contact Information

For questions:

  • Email: sales@emi-ic.com

Help Center

Opening Hours

Mon–Fri     8:00 AM–05:00 PM

 

Sat–Sun      Closed