We stand behind the quality of our products and aim to provide our customers with confidence in their purchases. This Warranty Policy outlines the terms and conditions under which we offer product warranties.

1. Warranty Coverage

We offer a limited warranty for products sold through our website, covering defects in materials and workmanship under normal use. This warranty applies only to original purchasers and is non-transferable.

Warranty coverage includes:

• Manufacturing defects

• Electrical or functional failure under proper usage

• Missing components (reported within 7 days of delivery)

This warranty does not cover:

• Damage caused by improper installation, misuse, abuse, or modification

• Damage due to electrostatic discharge (ESD) or exposure to moisture

• Normal wear and tear

• Software or firmware issues not related to hardware defects

• Products not purchased directly from our website

2. Warranty Period

Unless otherwise specified on the product page, the standard warranty period is 90 days from the date of delivery. Some products may have longer or shorter warranty periods as indicated.

3. How to Make a Warranty Claim

To initiate a warranty claim, please follow these steps:

1. Contact our customer support at sales@emi-ic.com with your order number and a detailed description of the issue.

2. Include clear photos or videos showing the defect or failure.

3. Our technical team will evaluate your claim and provide further instructions.

4. If the claim is approved, we will offer one of the following at our discretion:

   • Replacement of the defective item

   • Refund (full or partial)

   • Technical support or repair guidance

4. Return Shipping

• For approved warranty claims, we will cover the cost of return shipping (where applicable).

• Customers are responsible for securely packaging the item for return.

• Products returned without prior approval may be rejected.

5. Limitation of Liability

Our liability is strictly limited to the repair, replacement, or refund of the product under warranty. We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

6. Changes to Warranty Policy

We reserve the right to amend this Warranty Policy at any time without prior notice. The policy in effect at the time of your purchase shall apply.

7. Contact Us

If you have any questions or need support with a warranty issue, please contact us:
Email:sales@emi-ic.com